Effective Date: July 9, 2025

1. Introduction

Welcome to the Pioneer Products website. We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or submit a form.

2. Information We Collect

Personal Information

  • We collect personal information you voluntarily submit through the following forms on our website:
  • Contact Form (Contact Page): Name, email address, phone number, and your message
  • Employment Application Form (Careers Page): Name, email address, phone number, resume or other uploaded documents, and any additional information you provide
  • Request a Quote Form (Quote Page): Name, company name, email address, phone number, project details, and uploaded files such as engineering prints or specifications
  • We use this information solely to respond to your inquiry, review job applications, or prepare project estimates.

Non-Personal Information

We automatically collect certain non-identifying information about your visit, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring URL
  • Pages visited and time spent on our site

This data helps us understand how our website is used and how we can improve performance and content.

3. How We Use Your Information

Personal Information:

  • The personal information you submit is used to:
  • Respond to inquiries or quote requests
  • Evaluate employment applications
  • Provide customer support
  • Communicate with you regarding services or job openings (as applicable)

Non-Personal Information:

This information is used for analytics, to improve our website, and to better understand visitor behavior.

4. Cookies

What Are Cookies?

Cookies are small text files stored on your device that help websites remember preferences and improve your experience.

Types of Cookies We Use:

  • Essential Cookies: Necessary for site functionality (e.g., page navigation).
  • Performance Cookies: Help us understand how visitors use our site.
  • Functionality Cookies: Remember your preferences.
  • Advertising Cookies: May be used to serve relevant ads and measure effectiveness (if applicable).

Managing Cookies:

You can manage or disable cookies through your browser settings. Disabling cookies may affect your experience on our site.

5. WordPress Plugins and Tools

Our site is built using WordPress and may use plugins that collect and manage data:

  • Form Submissions: Information submitted through our contact, quote, and employment forms is sent to our internal team via email and may also be stored in our secure website database. File uploads (e.g., resumes or prints) are handled securely and used only for their intended purpose.
  • Analytics: We use services such as Google Analytics to track anonymous usage data and visitor behavior. This helps us improve the performance and content of our site.
  • Comments (if enabled): If comments are allowed, WordPress may collect your IP address and browser information to help detect spam.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute protection.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the content or privacy practices of third-party sites. We encourage you to review their privacy policies before providing any information.

8. Your Rights

You have the right to request access to the personal information we hold about you, correct any inaccuracies, or ask us to delete your information. To make such a request, please contact us at (262) 633-6304.

California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to request information about the categories of personal information we collect, the sources of that information, the purposes for which it is used, and any third parties with whom it is shared. You also have the right to request deletion of your personal information, subject to certain exceptions. To exercise your rights under California law, please contact us using the information provided below.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website indicates acceptance of the current policy.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Pioneer Products
Phone: (262) 633-6304